Quest

Technical Training Consultant - Cork, Ireland

Location IE-Cork
Job ID
2021-8829
Category
Training
Position Type
Regular Full-Time

Overview

 

Quest is looking for a dynamic Sales Enablement Trainer to focus on training our sales teams on efficiently and effectively using the company's tools and systems. This position will focus on helping ensuring our teams use the systems to their fullest capability. Goals will include onboarding new hires, training existing employees, implementation of new business processes, and ensuring success of digital investments.

 

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

Responsibilities

-Assist North America Sales Enablement team with Build out of onboarding content & touchpoint strategy

-Proactively engage with sales leaders and internal subject matter experts to develop new content

-Work with stakeholders to understand challenges and develop content

-Facilitate ongoing training design, development & delivery

-Ongoing measurement of training efforts

-Management and Delivery of learning and enablement tools

-Manage communication of training initiatives, updates and events

-Work with the broader Sales Strategy & Enablement team on integrated projects, initiatives and cross functional learning opportunities

-Measure the ROI of digital adoption initiatives

-Manage the ROI of all delivered trainings-Report on training effectiveness

-Design and Deliver high quality sales training programs and oversee training material development and suggest improvements

-Choose the most appropriate training method per case (e.g. on-the-job training, seminars and simulations)

-Stay up to date with employee trends

-Host train-the-trainer sessions for internal subject matter experts (A way to scale the training and support Personal Development for the employees who want to take more responsibility)

-Map out annual/Half year training plans for management, HR, customer support and more

-Market available training (EMEA) to employees and provide necessary information about sessions, this to support Personal Development

-Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed

-Research and recommend new training methods

Qualifications

-3+ years experience with sales, learning and development or other relevant areas

-Experience with Salesforce.com and digital adoption platforms preferred (WalkMe, etc)

-Open to 25% travel

-Excels in execution, meeting deadlines and creating exceptional experiences across all training touch points

-Ability to work in a fast paced environment and align to business priorities

-Experience working with subject matter experts at all levels to design and develop sales training content

-Background in LMS system management and sales enablement platforms

-Strong collaboration, project management and communication skills

-Ability to handle multiple priorities

 

 

Company Description 

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 

 

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationship. 

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 

 

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  

 

Come join us. For more information, visit us on the web at http://www.quest.com/careers

 

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