Development Escalation Engineer

Location HU-Budapest
Job ID
Position Type
Regular Full-Time


Quest is hiring a Development Escalation Engineer to join in our syslog-ng team.  


Syslog-ng is an enterprise grade central log management software to collect and process hundreds of thousands incoming log messages within a second. It is heavily used by the major fortune top 500 companies worldwide.  


Development Escalation Team is a bunch of Sherlock Holmes’s  who are highly motivated in finding and fixing the root causes of the hardest Customer issues and product bugs or resolving outages. Our job begins when the average Systems Administrator feels totally lost.. 


-Being part of a small team in R&D to help the Support team with the most problematic Customer issues

-Providing on-call support 

-Investigating and documenting software bugs so that developers can start working on fixing them 

-Fixing the critical problems of the Customers online, via conferencing tools and remote control (no on-site support is needed) 

-Reproducing problems and building reproduction environments for core file analysis 

-Helping the Development team and Product Owners to understand and manage the product issues and bugs






-BsC / MsC degree in Computer Science or equivalent work experience 

-Confident English both written and verbal 

-Linux administration skills 

-knowledge in TCP/IP networking and network debugging 

-Understanding the basics of cryptography and PKI 

-Experience in programming languages such as Bash, Python, C 

-Ability & willingness to further develop yourself in the depth of Computer Science 

-Team player with a helpful personality and a growth mindset 



Company Description 

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. 


When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment. 


Why work with us? 

-        Life at One Identity means collaborating with dedicated professionals with a passion for technology. 

-        When we see something that could be improved, we get to work inventing the solution. 

-        Our people demonstrate our winning culture through positive and meaningful relationships. 

-        We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. 

-        Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 


One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages. 


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