As a One Identity Solutions Architect, you will drive high priority customer initiatives in all One Identity’s security solutions, initially focusing on Privileged Access (Safeguard) and Active Roles Server (ARS), followed by Identity Governance (One Identity Manager) and Access Management (One Login). As a core focus of the role, you will leverage best practices to help customers with their strategic visioning and architecture of their One Identity PAM and ARS solutions. You will work with your assigned customers providing end-to-end technical guidance and expertise on the One Identity suite of products and solutions. This includes owning the technical customer engagement such as: architectural design sessions, specific implementation projects and/or supporting the Sales organisation in Proofs of Concept. The ideal candidate will have experience interfacing with customer executive and have demonstrative success leading the delivery of enterprise strategic initiatives.

• Responsible for architecting and designing high quality, cost effective solutions that meet customer requirements
• Engage with the customer’s Architectures group ensuring that solution architectures and designs are aligned to enterprise-wide architectures, strategy, policy, standards and practices
• Ensure agreed solution architectures support the customer’s technical and functional designs
• Evaluates and undertakes impact analysis on major design options and assesses and manages associated risks
• Ensures that the solution design balances functional, service quality and systems management requirements
• Responsible for developing professional technical architecture and design documentation for projects
• Assist with the development and enhancement of architectural standards, procedures, guidelines and best practices
• Develop presentations to customer representatives at all levels including C-level. 
• Provide feedback to development and support regarding product issues and feature requests.
• Work with One Identity PMO and consultants to create technically accurate project plans that meet customer objectives.
• Provides technical expertise pertaining to delivery of services to assist in the sales cycle. 
• Serves as the senior on-site technical resource representing One Identity. 
• Mentors consultants on both technical and soft-skills and provides feedback to the team for continual improvement.

Presales Responsibilities:

• Participates in scoping calls and is responsible for constructing all technical elements of the engagements approach such that they can be used in statements of work and services order forms. Including assumptions, engagement scope, engagement approach and effort estimates.
• Is involved as a technical subject matter expert for the duration of the sale process and lifecycle. Seeks assistance from the larger APACJ PSO team where necessary.
• Constructs risk assessments and corresponding remediation plans associated with complex solution proposals. Seeks assistance from the larger APACJ PSO team where necessary.
• Participates in the construction of financial models that support the proposals for delivered solutions. Seeks assistance from the larger APACJ PSO team where necessary.
• Participates in applicable win-loss reviews and incorporates “lessons learned” into future solutions.
• Develops mutually beneficial strategic alliances with customers and partners. Advises and councils key leadership on the latest principles, practices, benefits, etc. within their field and as they specifically relate to One Identity solutions

Partner Management Responsibilities:

• Conduct the initial consultation with the customer or partner for all projects/deals where One Identity requires or recommends the involvement of PSO consulting.
• Participate in project discovery calls at the initial onset of each sales opportunity and position/scope One Identity’s Professional Services involvement and/or additional recommended One Identity solutions for all partner lead deals.
• Reviewing all potential project risks or challenges and reviewing the customer or partner’s strategy for mitigating them.
• Exhibit subject matter expertise to the customer/partner with an aim to position One Identity’s involvement as a critical component to ensure optimal outcomes for partner lead deals. Seeks assistance from the larger APACJ PSO team where necessary.
• To form and build strong relationships with key delivery partner stakeholders so they understand the value One Identity can provide during their engagements and express intent to develop their skills in One Identity Software solutions.
• Understand the technical capabilities of external and partner consultants and assist PSO Management in tracking the history of individuals’ participation and performance in classroom enablement sessions and exams and project work and outcomes.
• Where required, assist with Partner Enablement – classroom, virtual and on-site.

• Strong hands-on technical experience with Identity Management solutions and specifically Safeguard and Active Roles Server
• Experience in these products will be highly regarded
• Enterprise-scale experience with designing and delivering PAM and ARS solutions
• BS in Information Technology, Computer Science or similar, or 12+ years relevant experience
• Leadership experience on major transformation projects and successful transitions to implementation support teams of PAM and ARS
• Presentation skills with a high degree of comfort with both large and small audiences
• Prior work experience in a global Consulting/Architecture position within a software and/or services company

Knowledge and Skills

• Verbal Communication - builds effective relationships with a diverse range of stakeholders and confidently argues complex concepts, negotiating with tact and diplomacy on difficult issues.
• Presentation Skills - manages consultative forums on complex and sensitive topics encouraging participation from the group and responding to views and criticisms in an effective and persuasive manner.
• Interpersonal Skills - uses insight to build common understanding with groups and individuals and addresses difficult or sensitive topics in a way that provides a sound basis for mutual solutions.
• Organising and Planning - applies organisational frameworks to plan, guide and monitor complex projects and the work of the area in order to meet long-term objectives.
• Influence and Negotiation - uses leadership and expertise to effectively address stakeholder issues, influencing others to identify opportunities and broker long-lasting solutions.
• Organisational Awareness - develops new approaches and creates and amends business plans to align with understanding of organisational goals and address obstacles, creating linkages with other work areas to support aims.
• Problem Solving - develops and evaluates solutions with consideration for likely business impacts, developing contingency plans and ensuring customers are actively engaged in the problem solving process.
• Consultancy - addresses complex issues confidently with customers, using influence and expert analysis to highlight and address issues and create shared solutions that advance the customer’s business consistent with organisational priorities and an assessment of risk.

Why Join One Identity

-Collaborate with talented, driven professionals who are passionate about technology and customer outcomes

-Gain exposure to enterprise-grade sales, partners, and complex deal cycles

-Develop end-to-end sales skills, not just top-of-funnel activity

-Enjoy real ownership, visibility, and clear pathways for career growth

-Benefit from a culture that values innovation, teamwork, wellbeing, and performance

Company Description
One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and
infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we
intend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide.
Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise
businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career
opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?
-Life at One Identity means collaborating with dedicated professionals with a passion for technology.
-When we see something that could be improved, we get to work inventing the solution.
-Our people demonstrate our winning culture through positive and meaningful relationships.
-We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their
potential.
-Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity
is committed to the principle of equal employment opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment. All employment decisions at One Identity are based on
business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national,
social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual
orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present
military service, family medical history or genetic information, family or parental status, or any other status protected
by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or
harassment based on any of these characteristics. One Identity encourages applicants of all ages.

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team 

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on
quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like
Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only
interact with people claiming to be Quest employees if they have an email address ending in @quest.com or
@oneidentity.com

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