Do you want to work in a fun and supportive environment?

At One Identity we know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed.

At One Identity you may work from home, but you will never feel remote.

We are looking for a seasoned Senior TechOps Engineer with a strong background in AWS to join our dynamic team.  This role is essential for maintaining and optimizing infrastructure to ensure high availability, serviceability, security, and performance of our software-as-a-service (SaaS) solutions.  The Senior TechOps Engineer will be part of a team responsible for the management, maintenance, and optimization of the AWS infrastructure for the OneLogin product.  This role involves complex troubleshooting, implementing automation, monitoring system performance, and collaborating with various teams to support and enhance cloud operations.  Your work will ensure that our customers receive seamless high-availability service for their mission-critical applications across geographically distributed and redundant environments.

100% Remote - Candidates must be located in Panama.  LOCAL candidates only

-Oversee the deployment, management, and maintenance of AWS infrastructure, including EC2, S3, RDS, VPC, AMQ, Lambda, and other services

-Implement and manage infrastructure as code using tools such as Terraform, AWS CloudFormation, and Puppet

-Ensure the security of AWS environments by implementing best practices, conducting regular security assessments, and managing IAM policies, roles, and permissions

-Analyze and optimize the performance of AWS resources and services to ensure cost-efficiency and high availability

-Lead the troubleshooting and resolution of complex technical issues and incidents, conducting root cause analysis and implementing preventive measures

-Maintain comprehensive documentation of AWS infrastructure, processes, and procedures

-Work closely with development, Quality Assurance, DevOps and other teams to support application deployments, infrastructure changes, and strategic initiatives

-Participate in on-call rotation to provide 24/7 support for critical systems and services

-Set up and manage monitoring and logging solutions to ensure system reliability and performance

-8+ years of experience in a TechOps, DevOps, or similar role managing and maintaining AWS infrastructure in a production environment providing high availability services

-Strong expertise in AWS services, including EC2, S3, ELB, R53, RDS, VPC, ElastiCache, Lambda, IAM, and CloudFront

-Experience with containerization and orchestration tools like Docker and Kubernetes (EKS)

-Proficiency in scripting and automation using Python, Bash, or PowerShell

-Experience with infrastructure as code (IaC) tools such as Terraform, CloudFormation, Puppet and managing code using the Git version control system

-Solid understanding of networking concepts, including VPC, subnets, routing, and security groups

-Strong security awareness and experience implementing AWS security best practices

-Excellent problem-solving skills and the ability to troubleshoot complex issues effectively under pressure

-Knowledge of observability and alerting tools such as CloudWatch, Datadog, Sumo Logic, Airbrake, CloudHealth, and PagerDuty

-Strong communication and collaboration skills in English

Nice-to-have

-AWS certifications such as AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or AWS Certified DevOps Engineer

-Proficiency in managing databases such as PostgreSQL, RDS, Aurora, DynamoDB, and Redis

-Understanding of CI/CD pipelines and tools like Github Actions, ArgoCD, Team City, and Rundeck

Company Description 

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.  

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.  

Why work with us?  

-Life at One Identity means collaborating with dedicated professionals with a passion for technology.  

-When we see something that could be improved, we get to work inventing the solution.  

-Our people demonstrate our winning culture through positive and meaningful relationships.  

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.  

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.  

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.  

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team 

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com