Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for an Network Engineering Consultant to support our customers.

Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

This is a technical hands-on position responsible for the day-to-day support of Quest Software's global data/voice network/Security infrastructure.  This includes support of the network infrastructure and related vendor circuits and services in addition to planning, ordering, and maintaining new circuit/equipment to support the evolving business needs.  The network infrastructure is the "highway" that allows Quest Software's associates to access internally/externally hosted applications in addition to voice telephone systems and conference bridge tools.  Part of a global team of network engineers who meet regularly to collaboratively discuss on-going support issues and projects.

* This is a 100% remote position for candidates living in Panama

- Design, implement, and manage enterprise-level network solutions.

- Configure and troubleshoot routers, switches, firewalls, and other network devices.

- Collaborate with cross-functional teams to define network requirements and develop solutions.

- Monitor network performance and ensure reliability and availability.

- Conduct regular network assessments to identify areas for improvement.

- Provide technical support and guidance to junior network engineers.

- Implement and enforce network security measures to protect against unauthorized access and vulnerabilities.

- Stay abreast of industry trends and emerging technologies to recommend innovative solutions.

- Collaborate with vendors and other IT professionals to resolve network-related issues.

- Create and maintain comprehensive network documentation.

- Part of a global support team and a member of a 24x7 on call rotation program

- Some travel required

- Bachelor's degree or equivalent work experience related field.

- Proven experience as a Network Engineer, with at least 8 years in a senior role.

- Strong knowledge of secure networking practices.

- Experience with networking equipment such as Cisco, SonicWall, Fortinet, Dell, F5.

- In-depth understanding of network security principles and best practices.

- Solid understanding of cloud networking (e.g., AWS, Azure).

- Excellent problem-solving and communication skills.

- Relevant certifications such as CCNP, CCIE, or equivalent are highly desirable.

- WAN technologies utilizing multiple vendor implementation.

- Hands on network experience supporting and troubleshooting all aspects of data/voice networks/security and associated devices with a global distribution

- Must be able to work in a fast-paced environment

- Experience configuring and supporting Solar Winds Orion monitoring software.

- Capable of working well in a team environment and able to self-manage when working independently

- Voice system background including Cisco Unity Connection, Cisco Call Center Enterprise and Cisco Unified Call Manager

Company Description 

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize, and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration to database and systems management to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationships. 

-We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 

Quest is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.