At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 

The Accounts Receivable Cash Applications Analyst is an in-office role located in Austin, TX, that will responsible for maintaining and updating the customer’s account receivables through the application of cash receipts, timely and accurately in accordance with company policies.

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationship. 

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness are our priority, as well as rewarding them for their hard work. 

-Oversee posting of all cash receipts (Check, ACH or Wire) in Oracle system daily

-Accessing bank portal to obtain payment information

-Perform customer investigation on open receipts

-Reconcile cash accounts daily to make sure that all items are accounted for

-Follow up with customers on payment details

-Communicate with collectors to resolve inadequate remittance advice issues (cash on account)

-Partner with Collections and other supporting teams within the company to provide better service and find potential solutions to different issues on the customer’s account

-Analyze or perform customer recon

-Manage individual cash buckets to clear open funds

-May assist in other special projects as required

-Communicate with GL team to resolve discrepancies in oracle

-Oversee Credit Debit and Cash Application Inbox’s

-High school diploma or relevant degree

-One or more years accounts receivable experience with working knowledge of cash application systems 

-Proficiency using Microsoft Office Suite, especially Excel

-Demonstrated interpersonal skills to interact with internal and external customers.

-Proficient English (excellent verbal and written skills)

-Excellent organization skills

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.