One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems.
We're looking for an Operations Engineer to be part of our global SaaS operations team.
Your main tasks will be to monitor and configure Azure services ensuring that our cloud products are always responsive and operational in the production environment. If the need arises you will have to dig deep into our solutions to resolve problems and keep our services up and running.
You will be able to develop and advance your technical and professional skills while learning about our security technologies.
You will have the choice to work from home or work in the office in Budapest. Hybrid working is encouraged.
The job will require you to work on-call shift patterns so that we can ensure full round-the-clock coverage for our customers around the world.
Deploy cloud services to production
Coordinate and oversee any required scheduled maintenance
Monitor services in production and respond to alerts and incidents
Troubleshoot services when necessary
Troubleshoot issues with Azure and involve Microsoft to help to resolve them
Monitor and service the Kubernetes infrastructure
Monitor Azure Advisor for security and cost recommendations
Analyze problems reported by customers and work with our development teams to address them
Execute regular secret rotation (including SSL certificates)
Execute regular drills - failover, backup/recovery, etc.
Create and maintain documentation of standard operating procedures and policies
Contact and collaborate with development if needed to solve the issues
Deep knowledge of Azure administration.
Experience with SQL and NOSQL (SQL/Cosmos)
Good troubleshooting skills. A background in customer support would be an advantage.
Basic knowledge of authentication services using Active Directory.
Strong knowledge of TCP/IP networking, application-level protocols, and firewall technologies.
Experience in network communication debugging, routing, knowledge of VPN technologies.
Knowledge of scripting languages like PowerShell and Bash.
Ability and interest to learn new technology/systems/services