Presales Engineer, PAM

Location US-TX-Remote
Job ID
Sales Outside
Position Type
Regular Full-Time


There's more to enterprise security than defending perimeters. We believe that an IT security strategy aligned to the needs of business is essential to future growth and innovation. Our solutions help customers protect their whole enterprise, inside and out, efficiently and proactively; comply with internal governance policies and external regulations, and enable the adoption of new applications and technology. We help customers create and maintain a strong security foundation with interconnected solutions that span the enterprise. From the endpoint to the data center to the cloud, One Identity solutions mitigate risk and reduce complexity so companies can move their business forward.


We are currently looking for a Presales Engineer responsible for supporting Sales with existing and prospective accounts and partners. This position will be based remotely in the US, Central Timezone. It will require some travel.


This role supports the sales organization by providing presales expertise in One Identity’s Privileged Access Management (Safeguard) and Log Management (syslog-ng Premium Edition and syslog-ng Store Box) portfolio. It provides subject matter expertise and advises on new or revised software solutions, develops and offers integrated, end-to-end IT solutions in targeted industry segments that support the customer’s strategic goals.


-Supports the sales process with strong technical knowledge

-Delivers technical and sales-oriented presentations and proof-of-concepts

-Assists the Sales team in assessing potential customer needs for One Identity’s solutions including preparation of detailed specifications and responds to RFPs

-Cooperates with Presales, Postsales, Product Management, and Product Development teams

-Represents the company at tradeshows

-Understands the customer’s business, their business environment, and their technical needs to propose the most appropriate technical solution

-Effectively articulates the value proposition associated with One Identity’s products and services

-Provides direction and guidance to less experienced peers


-10+ years of overall IT related experience or combination of education and experience.

-3+ years of relevant experience as a Presales/Systems Engineer

-Experience in working with Unix/Linux systems

-Customer-oriented attitude with good problem-solving skills

-Knowledge of scripting languages like Python, Bash, AWK
-Strong knowledge of TCP/IP networking

-Must have experience demonstrating product features and capabilities via remote web demonstrations

-Ability to map customer technical requirements to business requirements

-Flexibility to travel up to 25% of the time



-Experience in delivering training courses  

-Undergraduate degree in Computer Science  


Company Description 

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 


Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationship. 

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 


Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  


Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.


Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in You can report job scams to the FTC ( or your state attorney general.


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