Quest

Technical Writer

Location HU-Remote
Job ID
2022-10546
Category
Engineering
Position Type
Regular Full-Time

Overview

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Technical Writer to produce high quality end-user documentation for our Foglight products.

Responsibilities

The Technical Writer will be responsible for the complete ownership of documentation delivery, including:

-Analyzing development requirements to determine the documentation deliverables for a project

-Working with developers and product domain experts to become familiar with product technology and to collect the information necessary for documentation

-Developing and maintaining a strong understanding of products and customer use cases

-Conducting technical and peer reviews of documentation to ensure consistent quality of the documentation set

-Developing and executing documentation plans for simultaneous releases

-Adhering to technical documentation standards

Qualifications

-Has excellent writing and editing skills, strong organization skills

-Has a BA/BS with an emphasis in Computer Science or a writing field (English, Journalism, etc).

-Has 2+ years of experience with planning and producing end-user documentation for enterprise level software applications

-Uses critical thinking and creativity to develop elegant solutions to complex problems

-Knowledge of software development lifecycles and best practices as well as Agile and SCRUM methodologies

-Experience in using enterprise-level documentation toolchains. For example, source control systems (Git, SVN or TFS), XML- or HTML-editors (MadCap Flare, oXygen, etc.) topic-based authoring

-Works with and communicates effectively with product teams located around the world

- Excellent skills in English, professional level

 

Company Description 

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 

 

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationship. 

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 

 

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  

 

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com

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