CIAM Solution Architect

Location UK-Remote
Job ID
Sales Outside
Position Type
Regular Full-Time


The Solution Architect/Engineer will focus on the CIAM aspects of OneLogin by One Identity, interacting with customers and prospects by providing product demonstrations, deployment setup and configuration, supporting the sales team on calls, and travelling to customers as necessary. The Solution Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey. 

To accomplish this, you should have a strong desire to set the vision, translating business objectives into enticing and actionable recommendations.  


-Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems 

-Drive the discovery process, helping to uncover prospects/customer’s current pains and align to their business objectives 

-Lead the technical elements within the sales cycle. This may include being part of the design and delivery of a technical proof of concept, creating technical proposals, responding to RFP/RFIs or attending sales meetings, leading workshops and providing technical expertise to demonstrate the OneLogin product as an SME.  Additionally, driving any technical issues to resolution in collaboration with Support. 

-Contribute consistent and actionable feedback to Product based on customer interactions. You must be able to communicate effectively with support, engineering, PMs, sales, and other stakeholders. 

-Involved in contributing to & maintaining a central knowledge base to answer technical product questions that can be leveraged by Account Executives and other Solution Engineers in sales cycles; as well as customers/prospects. 

-Partner with Product Marketing to develop assets and deliver training sessions to improve technical product knowledge of existing features to both customers and Account Executives. 

-Contribute to the success of a rapidly growing and evolving SE organization 

-Willing and able to travel occasionally 


-Degree in a relevant field or relevant industry experience

-5+ years technical Sales/Solution Engineering (or other relevant) experience  in a SaaS organization 

-Experience within the cloud industry and ecosystem 

-Thorough understanding of the IT industry, competitive landscape and key technologies 

-Fluent in English and at least one other EMEA language (written and spoken) 

-Experience selling or deploying other CIAM solutions 

-Knowledge of at least one of the following standards: SAML, OIDC and/or OAuth flows 

-Working knowledge of the usage of REST APIs 

-Working knowledge of one or more of the following: HTML, Java, Ruby, Python, PHP 

-An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF). 

-Familiar with enterprise level directory deployments and configurations (e.g. AD or LDAP) 

-Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations to either external customers or internal teams 

-A consultative approach with solving your customer's business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA! 

-Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work 

--Customer-centric and commercially driven A self-learner with the ability to find answers to tough problems.  

-Inquisitive nature; always wanting to find out more about why and how things work.  Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles 

-Knows how to make the complex simple; unpacking and putting back together in new and creative ways, with the ability to simplify technical concepts for non-technical audiences 

-Emphasis on fast responsiveness to customers and internal teams 

-Able to work individually and as a team, both in person and remotely 

-Start-Up Company Culture Fit 

-Strong desire to win in the market 



-Experience deploying, managing and configuring Identity solutions within the IAM or CIAM space 

-Knowledgeable in the configuration of Multi-factor Authentication including OTP solutions such as Symantec VIP, Yubico, and RSA 

-Hands on experience with web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications. 

-Experience utilising workflow technologies for automation purposes 



One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.


When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.


Why work with us?

-Life at One Identity means collaborating with dedicated professionals with a passion for technology.

-When we see something that could be improved, we get to work inventing the solution.

-Our people demonstrate our winning culture through positive and meaningful relationships.

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.


Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team


Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in or


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